As health organizations move from treatment of the disease to the treatment of the patient, the patient experience becomes a central element to monitor, improve and communicate. This patient experience beyond patient satisfaction deals, of course, with therapeutic effectiveness, but…
Businesses: How To Respond Effectively To Customer Reviews?
Ouch! Has anyone left a negative opinion on your business? Or are you not sure you’re following good practices when responding to a customer? This article is for you! Responding to a positive opinion, easy? Let’s start at the beginning….
Evaluez vos fournisseurs et respectez vos engagements qualité !
La démarche qualité (ou SMQ) est aujourd’hui un indispensable pour votre business. Selon l’ISO, les entreprises qui la mettent en place constatent jusqu’à 5% de croissance annuelle supplémentaire (étude de 2014). Chers directeurs/directrices, notez que vos fournisseurs influencent directement le…
Getting more leads simply through customer reviews
Customer reviews are a great asset to improve the reputation of your company, the quality of your products, and thus get maximum leads. I Feedback Now offers you an innovative service to accompany you in this process! Step 1: Getting…
Social Barometer, The Best Tool To Improve Workplace Wellness
More and more companies are now recruiting happiness officers. The management of Human Resources has become a crucial issue for all businesses. And you, what do you do for the happiness of your employees? I Feedback Now offers you to…
Notaries : Raise Your Sales Revenues Thanks To Customer Feedback!
You are a notary and wish to increase your revenues, your reputation, and your clients’ satisfaction ? And also understand better their expectations about your new services ? I Feedback Now offers you a solution to collect their feedback, easily…
Maximize Car Dealership Satisfaction with I Feedback Now
The Customer Listening program “I Feedback Now” offers the means to reach very high levels of satisfaction by projecting a listening image and by allowing the client to express his expectations to improve the continuous offer . “The Solution I…
SNCF – French Railway company – uses feedback to improve best clients’ satisfaction
SNCF – French Railway company – uses feedback to improve best clients’ satisfaction” use_theme_fonts=”yes”][vc_column_text]Our historical customer SNCF is trusting us since 2013. i Feed Back Now Solution is being used in all SNCF “Grands Voyageurs” lounges dedicated to Gold frequent…
Satisfaction terminal Clair Line
This high-quality terminal has a plexiglass front, which can be engraved with the brand logo or message. It suits perfectly environments such as hotels, restaurants or health care centers. As other I Feedback Now terminals, it allows to : Direct…
Satisfaction Terminal SlimLine
This sober and well-designed interactive terminal will perfectly fit in any environment. As others I Feedback Now terminals, it allows to : Direct feedback from the customers – with or without capture of email address or phone number Multi-question satisfaction…